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      Ebay charges us transaction fee (significant amount) when order is made by customer. The only way seller can cancel a order is by sending a strike to customer via Ebay's system. Our policy is if payment is not completed within 7 days of order, we will have to send out strike to protect ourself. We hope you understand our dilemma.
      If you buy shoes from us, after we dispatch your order, you will be provided a tracking number which you can track with our Postal Office website or with your local Post Office. You can try to check the order dispatchment status by entering your tracking number as - 

1. EMS/Speedpost shipping: All for EMS/Speedpost packages we send contain a number starting with "EE" and you you can track your package using the EMS tracking no. we provide at your local EMS/Speedpost or office or find out the EMS tracking site at your country here.

2. International parcel or registered small letter shipping: We use an international parcel or registered small letter airmail shipping for packages sent other than by EMS shipping. Either a parcel or registered small letter package, we provide you a tracking number that you can track with your local post office or website. You MUST contact your local post office or check your post office website to get hold of the package. We can only provide you an online tracking information as WHEN the package is sent at our end.

To see the dispatchment status of these two kinds of packages:

-Please track your order on internatioanl parcel tracking site if your tracking number starts with "CC", or see the status update from our post office site:

http://postserv.post.gov.tw/webpost/CSController?cmd=POS4007_1

-Please track your order no international registered small letter tracking site if your tracking number starts with "RA" or "RR"or see the status update from our post office site:

http://postserv.post.gov.tw/webpost/CSController?cmd=POS4009_1

-Please track your order no international registered small letter tracking site if your tracking number starts with "RQ"or see the status update from this site:

http://www.singpost.com/index.php

Starting May 2012, we try to include 90% of our items with a trakcing number service. Please look for this label   or "Ship with Tracking No." on item description for those items with a tracking number included. 

However, for items listed prior to May 2012, most non-shoes items still do not come with a tracking number. We could add a tracking service at additional charge of USD 2.50 by request prior to payment. Please contact us if you need to add a tracking service to your order.